|We want to reassure you that we will continue to do our best for our customers in this trying time.
We have modified our cleaning processes to include additional sanitisation of our most used facilities, regularly throughout the entire week. This includes our toilets of course and yes – we have plenty of toilet rolls…
We offer a fully contactless experience from the point of ticket purchase online to Trails & Gardens entry. At this time, members don’t need to hand their card over – we simply request that they call out the membership number on their card to our member of staff.
We have rolled out additional staff training in light of the current situation and we are working with relevant agencies and acting in accordance with government guidelines.
The health, safety and welfare of our visitors is our highest priority and we are introducing social distancing measures in some areas and we ask that our customers use contactless payment options as much as possible.
This information is accurate at the time of sending. Please visit our website before visiting as updates may occur hourly.