Covid-19

We are still open...

Update: 20.03.2020

At this very difficult time for everyone, it is with great distress and sadness that we have decided to close Montalto Estate until further notice. We will close our doors at 2.00pm today (Friday 20th March 2020).

Due to the rapidly increasing gravity of the situation we feel we have no option but to take every measure to protect not only our staff but also our members, visitors and the wider community and play our part in preventing the spread of this devastating virus. (We know from your messages that many of you will be disappointed by this decision and for this we sincerely apologise.)
As and when the situation improves and in line with government guidelines we will review the situation.
We would like to thank all of our members and customers for your support and understanding and of course all memberships will be extended to cover the period of our closure.

Please stay healthy and take all the precautions that you can so that we can welcome you back when we come out the other side of this utterly unprecedented crisis.

– The Wilson Family

Update:17.03.2020

WE ARE STILL OPEN…
If you’re looking for space and fresh air then we wanted to let you know that we are still open. 

Like so many other businesses, we are frustrated by the lack of guidance and support given to the hospitality industry during this current crisis. We want to do all that we can to keep staff in jobs, support our suppliers and provide facilities for the local community and to that end we will stay open for as long as possible.
We know how tough times are at the moment and we are taking many, many measures here at Montalto Estate to ensure that the safety and welfare of our staff and visitors is paramount.
Our Café, Shop, Trails and play area will remain open as normal, as we continue to provide work for staff and an area for visitors to come to where they can have an abundance of space to themselves.

For us, this is about a business supporting its community and staff in a time of need. Our thoughts and reasoning have not been taken lightly and whilst we appreciate that everyone may not agree with our approach, we are continuing to follow Hospitality Ulster guidelines until such time as further, clearer direction is received from government.

We want to reassure you that we will continue to do our best for our customers in this trying time.

We have modified our cleaning processes to include additional sanitisation of our most used facilities, regularly throughout the entire week. This includes our toilets of course and yes – we have plenty of toilet rolls

We offer a fully contactless experience from the point of ticket purchase online to Trails & Gardens entry. At this time, members don’t need to hand their card over – we simply request that they call out the membership number on their card to our member of staff.

We have rolled out additional staff training in light of the current situation and we are working with relevant agencies and acting in accordance with government guidelines.

The health, safety and welfare of our visitors is our highest priority and we are introducing social distancing measures in some areas and we ask that our customers use contactless payment options as much as possible.

This information is accurate at the time of sending. Please visit our website before visiting as updates may occur hourly.

Message from Managing Director

At this difficult time for all of us, we will do as much as we can to ensure that we will maintain the services that you want.

We would be delighted to continue welcoming visitors to Montalto Estate and genuinely thank you for your loyal support.
There are vast open spaces with unlimited amounts of fresh air and as you know there are lots of benefits walking in the outdoors. Wide open spaces mean plenty of areas to picnic too – weather permitting of course.

We will strive to keep you updated through our website and social media channels as the situation develops. Please stay safe and if you have any questions about our events, opening hours or policies then please do not hesitate to get in touch.

– David Wilson

Benefits of Walking in Fresh Air